The Company provides a transportation solution allowing users to acquire rides with ease through the use of our ever evolving App. In connection with the foregoing, we collect personal information because it helps us provide and improve our services, and to allow us to better serve our customers. In addition, your personal information helps us communicate to you our latest services and information and events about which you might like to hear. We also may correlate your personal information with information from other sources. For example, we may cross-check the personal information you provide to us against information that might be otherwise available through other entities in order to prevent or detect fraud.
We collect information in three primary ways:
Please do not supply the following to us:
We may collect, store and use the following kinds of personal data:
Even if you do not submit personal information through the Sites (but visit same or use the App), we may gather navigational information about where visitors go on the Sites and information about the technical efficiencies of our Sites and services (i.e., time to connect to the Sites, time to download pages, etc.). Collecting this information allows us to see which areas of our Sites are most visited and helps us better understand the user experience. Additionally, collecting this information helps us improve the quality of the Sites by recognizing and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (for example, domain type, browser type and version, service provider and IP address, mobile device information, referring/exit pages, operating system, date/time stamp, and click-stream data).
We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Sites.
Cookies Used By Our Service Providers And Vendors
Our third-party vendors may also include Google Analytics (https://analytics.google.com), among other potential vendors, to allow tracking technologies and remarketing services on the App through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the App, determine the popularity of certain content, and better understand online activity. By accessing the App, you consent to the collection and use of your information by these third-party vendors. Though we do not transfer personal information to these third-party vendors, if you do not want any information to be collected and used by tracking technologies, you can install and/or update your settings for one or more of the following: https://tools.google.com/gaoptout
You should review the privacy and cookie policies of the above websites to learn more about the cookies that are used in connection with the above, as well as the information obtained. You should also consider visiting https://optout.networkadvertising.org/?c=1 to learn more about opting out of certain interest-based advertising which may include our vendors.
The above websites and cookies may change from time to time as we use different vendors or services providers to provide some or all of the services offered or provided by the above services and websites, or additional services we decide to include. While we periodically update our list of such vendors and service providers, the above list may not be complete at any given time.
A “device identifier” is a mechanism whereby we may automatically collect an IP address, mobile advertising identifier or other unique user identifier information for the computer, mobile or other device being used to access the Sites or third-party websites to which we may link for advertising purposes. A device identifier attaches a number that is automatically assigned to your computer or device that identifies it, similar to a cookie. We may use the device identifier to administer the Sites, help diagnose problems, analyze trends, track a user on the Sites, identify a user shipping cart or purchase preferences, deliver advertising or obtain general demographic data. Most computers and mobile devices will allow you to turn off, block or delete device identifiers.
A web “server log” is a record of activity created by a computer that delivers certain webpages to your browser. Certain activities that you perform on our Sites may record information in server logs. For example, if you enter a search term into a search box located on the Sites, the server log may record the search term, the link you clicked on to bring you to our Sites and/or information about your browser, such as your IP address and the cookies set on your browser.
Search Queries on Our Sites:
We may provide you with options to search for information on our site. If you enter information in a search query box, we may store that information and we may aggregate that information with other information we may have about the browser and/or IP address from which the search query originated.
Social Media Platforms:
We may link to certain Company social media platforms on Facebook®, Twitter®, Instagram®, Apple’s® Game Center, Google+®, Pintrest®, BeReal or other platforms. When you engage with our content at or through these social media platforms, you may be asked to share certain information about these interactions with us. Please review the privacy policies/notices and privacy settings with each such social media platform you use so you understand how this data and information may be used, and to choose your options for the sharing of such data and information.
Your Mobile Device and Geo-Location Data
We may access certain information from the mobile device on which you downloaded and use the App, including your mobile device’s contacts, microphone, camera, calendar, reminders, sensors, SMS messages, social media accounts and storage limits and other features you make accessible. This information may also include specific information about your mobile device itself, such as the mobile device ID number, model, manufacturer, version of operating system, phone number, country, location and any other data you choose to provide. If you wish to change our access or permissions with respect to your mobile device, you may do so in your mobile device’s settings.
We may also request permission to access and track certain location-based information from your mobile decide, either continuously or just while you are using the App to provide location-based services. If you wish to change our access or permissions with respect to such geo-location data on your mobile device, you may do so in your mobile device’s settings.
We may request to send you push notifications (important messages sent to you even if the App is not open) regarding your account or the App. If you wish to opt-out from receiving these types of communications, you may turn them off on your device’s settings.
Communications between You and Other Users or Drivers
The App may allow messaging and communication between users, as well as between users and drivers. Users will not have access to emails, phone numbers, names or other personal information of other users except user names as applicable. If a call needs to be made between a driver and user, a temporary phone number will be used and drivers will not have access to user phone numbers unless user voluntarily provides this information directly to a driver, which is not recommended.
We use the information we collect in a variety of ways. We use this information for everyday business purposes, including managing your business and our relationship and prospective relationship with you.
Generally, using all of the above mentioned, and similar type tools, we may collect, aggregate, and use de-identified information from or about you such as data about the type of browser and operating system used, your geographical location, which webpages, applications and social media pages you view, the time and duration of your visits to our Sites, your general usage levels of the App, the search queries you may use on the Sites and any other submissions you may make, whether you clicked on any items or links on the Sites, whether you have clicked on any links in any emails sent from us, or third-parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services. We may also use this information to respond to inquiries you have made, to provide information you have requested, or to address any issues you have raised.
We may also use the information we collect internally in our business for many business purposes, such as to: (i) provide the services you may seek; (ii) analyze trends and conduct research; (iii) provide support and respond to questions from our users, Sites visitors and customers; (iv) improve our Sites or services; (v) learn about users’ and customers’ needs; (vi) contact users for research, informational, and marketing purposes, including customizing our Sites and social media pages for you based upon your information and browsing habits; (vii) track traffic patterns and Sites usage; (viii) provide customer service and technical support; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us and our customers in our research and marketing efforts; (x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and/or privacy practices, network functioning, engineering, and troubleshooting issues; (xii) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws and legal process; (xiii) comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud to reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights, property or safety of visitors to the Sites, our partners or customers, or the public; and (xiv) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.
If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us. Please note that if you do not provide us with certain personal information the Company may be unable to provide you with its services, or those services may not be as good as they otherwise could be.
You may opt out of our various communications as follows:
E-mail Communications: (1) click the unsubscribe link located in our emails, or (2) by calling us at (856) 981-1679 and clearly setting forth your request.
Third-Party Sharing: (1) e-mail us at email@example.com with the words “THIRD-PARTY E-MAIL REMOVAL” in the subject line, or (2) by calling us at (856) 981-1679 and clearly setting forth your request.
We may share your mobile phone number with service providers with our service providers to help us with the above activities, but not for their own marketing. We do not guarantee availability or performance of this text/SMS service, including liability for transmission delays or message failures.
Please note that even once we comply with any of your requests as set forth above, de-identified and aggregate data including your personal information may still be shared, but it will not be identified or identifiable to you.
We recognize the importance of children’s safety and privacy. The Sites is not designed to attract children and is not intended for use by any children under the age of 18. We do not request, or knowingly collect, any personally identifiable information from children under the age of 18.
Requests for Information
Under Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for those third parties’ direct marketing purposes, and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To exercise your rights, you may make one request each year by emailing us at firstname.lastname@example.org with “COMPANY – Request for California Privacy Information” in the subject line and explicitly makes such request. Be sure to provide in the request sufficient information to properly identify you and/or the members of your family to whom the request applies.
Do Not Track Disclosure
As required by Section 22575 of the California Business and Professions Code, the following disclosure is made to California residents and to residents of other states:
We collect various types of personal data about you during the course of your relationship with us. Under California law, if you are a resident of California, you may make a written request to us to disclose the categories or personal data of yours which we have shared with third parties, for the third parties’ direct marketing purposes during the prior year. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.
If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below with the words “WAGS WHEEL – CALIFORNIA OPT-OUT” in ALL CAPS in the subject line or clearly set forth elsewhere. Please include your postal address in your request. Within thirty (30) days of receiving your written request, we will provide you with a Third-Party Direct Marketing Opt-Out Form so you may request that your personal data not be disclosed to third parties for their direct marketing purposes.
Wags Wheels, LLC
24 West High Street
Glassboro, NJ 08028
Your connection may be through and to servers located in the United States. Please note that the data protection laws in the United States and other countries might not be the same as those in your country. The Company does not target or seek visitors from outside the United States. By using the Sites and/or submitting information to us, you specifically consent to the transfer of your information to the United States to the facilities and servers we use, and to those with whom we may share your information.
We prefer to keep your personal information accurate and up-to-date. If you would like to change your contact information, please update your account information by calling us at (856) 981-1679 or email at email@example.com.
For your convenience, the Sites may contain links to other websites or applications. We are not responsible for the privacy practices, advertising, products, or the content of such other websites or applications. None of the links should be deemed to imply that we endorse or have any affiliation with the links. You should review the privacy policies and terms and conditions of all other websites, applications or links you visit.
We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information, and to protect you against the criminal misuse of that information.
While we use the foregoing security measures to protect your information, please note that no data transmitted over the Internet or stored and utilized for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Sites will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
Last Updated: 9/9/2022